Our Commitments to You!
We undertake to offer you the best value for money for all your aviation services requirements.
We promise to offer you an "Easy Solution" to meet your needs, and deliver a "Perfect Execution" of that agreed solution.
For Hajj and Umrah operations, we commit ourselves to complete the air-lifting of all passengers within 21 days from start to finish and in accordance with the flights schedule approved by GACA or we pay the imposed penalties. This holds for both inbound and outbound phases of the operation regardless of the total number of pilgrims you assign us to transport.
We are committed to provide accommodation and meals and cover all other reasonable costs associated with any unavoidable weather-related delays of our flights, including payment of the landing and over-flying charges at any airport, after departing Saudi Arabia Hajj Terminal.